プライバシーポリシー

RISE UP（以下、「当社」という。）は，ユーザーの個人情報について以下のとおりプライバシーポリシー（以下、「本ポリシー」という。）を定めます。本ポリシーは、当社がどのような個人情報を取得し、どのように利用・共有するか、ユーザーがどのようにご自身の個人情報を管理できるかをご説明するものです。

【1. 事業者情報】

法人名：RISE UP
所在：The Netherlands

【2. 個人情報の取得方法】

当社はユーザーが利用登録をするとき、氏名・生年月日・住所・電話番号・メールアドレスなど個人を特定できる情報を取得させていただきます。
お問い合わせフォームやコメントの送信時には、氏名・電話番号・メールアドレスを取得させていただきます。

【3. 個人情報の利用目的】

当社は取得した個人情報を以下の目的で利用します。

当社が提供する商品やサービスの提供・管理・改善
当社が提供する商品やサービスに関するお知らせやキャンペーン情報の送信
当社が提供する商品やサービスに関するユーザーからのお問い合わせやコメントへの対応
当社が提供する商品やサービスに関するユーザーのニーズや嗜好を分析し、新たな商品やサービスの開発や改善に活用
当社が行うアンケートやキャンペーンへの参加促進
当社が遵守すべき法令や規則に基づく義務の履行
その他、ユーザーの同意を得た目的

【4. 個人データを安全に管理するための措置】

当社は個人情報を正確かつ最新の内容に保つよう努め、不正なアクセス・改ざん・漏えい・滅失及び毀損から保護するため、適切な技術的・組織的な措置を講じます。また、個人情報保護規程を設け、現場での管理についても定期的に点検を行います。

【5. 個人データの共同利用】

当社は、以下のとおり共同利用を行います。

共同利用する個人データの項目	共同利用する者の範囲	共同利用する目的	共同利用に関する管理責任者
氏名・住所・電話番号・メールアドレスなどの連絡先情報	当社のグループ会社	当社と同様の目的で利用	当社代表者
氏名・住所・電話番号・メールアドレスなどの連絡先情報、購入履歴や嗜好などの属性情報	当社と提携する商品やサービスの提供者	提携商品やサービスの提供やお知らせの送信	当社代表者

【6. 個人データの第三者提供】

当社は、以下の場合を除いて、ユーザーの個人情報を第三者に提供しません。

ユーザーが事前に同意した場合
法令に基づく場合
人の生命・身体・財産等の重大な利益を保護するために必要な場合であって、ユーザー本人の同意を得ることが困難な場合
公衆衛生の向上や児童の健全な育成に寄与するために特に必要がある場合であって、ユーザー本人の同意を得ることが困難な場合
国または地方公共団体等が公務を遂行することに対して協力する必要がある場合であって、ユーザー本人の同意を得ることにより当該公務の遂行に支障を及ぼすおそれがある場合
事業譲渡等に伴って個人情報を引き継ぐ場合であって、引き継ぎ先が本ポリシーと同等以上の保護水準を確保することを条件とする場合
その他、個人情報保護法その他の法令で認められる場合

【7. 保有個人データの開示・訂正】

当社は、ユーザー本人から自己の保有個人データについて、開示・訂正・追加・削除・利用停止・消去・第三者提供停止の請求があった場合には、遅滞なく対応します。ただし、個人情報保護法その他の法令で認められる場合には、この限りではありません。

保有個人データの開示・訂正等の請求については、RISE UPにお問い合わせください。

【8. 保有個人データの利用停止】

当社は、ユーザー本人から自己の保有個人データについて、利用目的の達成に必要な範囲を超えて利用されているという理由で利用停止の請求があった場合には、遅滞なく必要な調査を行い、その結果に基づき利用停止を行います。ただし、個人情報保護法その他の法令で認められる場合には、この限りではありません。

保有個人データの利用停止の請求については、前項と同様の窓口にお問い合わせください。

【9. SSLセキュリティについて】

当社は、ユーザーが入力した個人情報を暗号化して送受信するためにSSL（Secure Sockets Layer）という技術を使用しています。 SSLはインターネット上で通信内容を暗号化する技術であり、第三者による通信内容の盗聴や改ざんを防ぐことができます。

【10. cookieについて】

当社は、ユーザーが当社のWebサイトを訪問した際に、ユーザーのコンピュータやスマートフォン等にcookie（クッキー）という小さなテキストファイルを送信することがあります。 cookieはユーザーの閲覧履歴や入力内容などを記録することができます。

当社はcookieを以下の目的で使用します。

ユーザーがログインした際に認証情報を保存するため
ユーザーが興味を持ちそうな広告やコンテンツを表示するため
Webサイトの利用状況やアクセス数を分析するため
Webサイトの機能やサービスを改善するため

ユーザーはブラウザの設定でcookieの受け取りを拒否したり、受け取ったcookieを削除したりすることができます。ただし、cookieを拒否した場合は当社のWebサイトの一部の機能やサービスが正常に動作しない可能性があります。

【11. 本ポリシーの変更】

当社は、個人情報保護法その他の関連法令の改正や自社の事業内容の変更に応じて、本ポリシーを適宜見直し・改定することがあります。本ポリシーの変更については、当社のWebサイト上で公表します。なお、本ポリシーの変更は、公表した時点で効力を生じるものとします。

制定日：2021年12月1日
改定日：-

Privacy Policy

RISE UP (hereinafter, “we”, “us”, or “our”) is committed to protecting the privacy of our users (hereinafter, “you” or “your”) who access our website, products, and services. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with us. It also informs you about your rights and choices regarding your personal data and how you can contact us if you have any questions or concerns.

This Privacy Policy applies to our website, products, and services that are offered to users who are located in Japan or who are Japanese nationals or residents, regardless of where they access our website, products, and services from. If you are located in the European Union (EU) or the European Economic Area (EEA), please refer to our EU Privacy Policy instead.

We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws. We are the data controller of your personal data for the purposes of the GDPR.

【1. What personal data do we collect and why?】

We collect various types of personal data from you for different purposes, depending on how you interact with us. Personal data means any information that relates to an identified or identifiable natural person. In general, we collect the following categories of personal data:

Contact information: such as your name, email address, phone number, postal address, and social media account details. We collect this information when you register for an account with us, subscribe to our newsletter, contact us via email or phone, or participate in our surveys or promotions. We use this information to communicate with you, provide you with our products and services, respond to your inquiries or requests, send you marketing communications, administer surveys or promotions, and maintain our records.
Payment information: such as your credit card number, billing address, and bank account details. We collect this information when you purchase our products or services or make a donation to us. We use this information to process your payments, issue invoices or receipts, prevent fraud, and comply with legal obligations.
Profile information: such as your username, password, profile picture, preferences, interests, feedback, and reviews. We collect this information when you create or update your account with us, use our products or services, or provide feedback or reviews on our website or social media platforms. We use this information to provide you with personalized content and recommendations, improve our products and services, manage your account, and moderate feedback or reviews.
Usage information: such as your IP address, browser type and version, device type and identifier, operating system, language settings, pages viewed, time spent, links clicked, and other similar information. We collect this information automatically when you access or use our website or online services through cookies or other tracking technologies. We use this information to analyze how you use our website or online services, improve their functionality and performance, provide you with relevant content and advertisements, and enhance your user experience.
Location information: such as your country, city,
postcode, GPS coordinates, and other geolocation data. We collect this information when you access or use our website or online services through your device settings or permissions. We use this information to provide you with location-based services and content, such as local weather forecasts, nearby events, or delivery options.

【2. What is the legal basis for processing your personal data?】

We process your personal data only when we have a valid legal basis to do so. The legal basis depends on the purpose for which we process your personal data. In general, we rely on the following legal bases:

Consent: when you have given us your clear and affirmative consent to process your personal data for a specific purpose. For example, when you subscribe to our newsletter, agree to receive marketing communications from us, or accept cookies on our website.
Contract: when we need to process your personal data to perform a contract with you or to take steps at your request before entering into a contract. For example, when you purchase our products or services or register for an account with us.
Legal obligation: when we need to process your personal data to comply with a legal obligation that we are subject to. For example, when we need to keep records for tax purposes or respond to lawful requests from authorities.
Legitimate interests: when we have a legitimate interest in processing your personal data that is not overridden by your interests or rights. For example, when we analyze how you use our website or online services to improve them, protect them from fraud or security threats,or provide you with relevant content and advertisements.

We will inform you of the legal basis for processing your personal data at the time of collection or as soon as possible thereafter. If we process your personal data for more than one purpose, we will inform you of all the relevant legal bases.

【3. Who do we share your personal data with?】

We do not sell or rent your personal data to third parties for their own purposes. However,
we may share your personal data with the following categories of recipients for the purposes described in this Privacy Policy:

Affiliates: our subsidiaries and parent companies that are part of our corporate group. We may share your personal data with them for internal administrative purposes and to provide you with our products and services.
Service providers: third-party vendors and contractors that provide services to us or on our behalf. We may share your personal data with them to enable them to perform functions such as hosting our website,
processing payments,
sending emails,
analyzing data,
providing customer support, or delivering products.
Business partners: third-party organizations that we collaborate with to offer you products or services that may be of interest to you. We may share your personal data with them to facilitate the provision of such products or services, or to send you joint marketing communications, with your consent where required.
Public authorities: government agencies, regulators, law enforcement, courts, or other public authorities. We may share your personal data with them when we are required or permitted to do so by law, or when we need to protect our rights or interests, or those of others.
Other users: other users of our website, products, or services. We may share your personal data with them when you interact with them through our website, products, or services, such as when you post feedback or reviews, participate in forums or chat rooms, or send messages.

We require all recipients of your personal data to respect its confidentiality and security and to process it in accordance with the law. We only share your personal data with recipients who offer an adequate level of data protection. In some cases, this may mean that we have entered into data processing agreements or data transfer mechanisms with the recipients to ensure that your personal data is protected.

【4. How do we protect your personal data?】

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Using encryption and pseudonymization techniques to safeguard your personal data during transmission and storage.
Limiting access to your personal data to only those employees, service providers, and business partners who need it for the purposes described in this Privacy Policy.
Training our staff on data protection and privacy and requiring them to comply with our policies and procedures.
Maintaining physical, electronic, and procedural safeguards to prevent any breach or loss of your personal data.
Monitoring and testing our systems and processes regularly to ensure their security and effectiveness.

However, no method of transmission or storage is completely secure. Therefore,
we cannot guarantee the absolute security of your personal data. In the event of a breach or loss of your personal data that poses a high risk to your rights and freedoms,
we will notify you and the relevant authorities as required by law.

【5. How long do we keep your personal data?】

We keep your personal data for as long as necessary for the purposes for which it was collected or as required by law. The retention period of your personal data depends on various factors,
such as the nature and category of the personal data,
the purpose and legal basis of the processing,
the duration of our relationship with you,
and any applicable statutory or contractual obligations.

We have established retention policies and procedures to ensure that we do not retain your personal data for longer than needed. In general,
we retain the following categories of personal data for the following periods:

Contact information: for as long as you have an account with us or subscribe to our newsletter,
or until you request us to delete it.
Payment information: for as long as necessary to process your payments,
issue invoices or receipts,
prevent fraud,
and comply with legal obligations.
Profile information: for as long as you have an account with us or use our products or services,
or until you request us to delete it.
Usage information: for as long as necessary to analyze how you use our website or online services,
improve their functionality and performance,
provide you with relevant content and advertisements,
and enhance your user experience.
Location information: for as long as necessary to provide you with location-based services and content,
or until you withdraw your consent or change your device settings.

When we no longer need your personal data,
we will securely delete or anonymize it in accordance with our retention policies and procedures.

【6. What are your rights and choices regarding your personal data?】

You have certain rights and choices regarding your personal data under the GDPR and other applicable data protection laws. These include:

The right to access: You have the right to request a copy of the personal data that we hold about you.
To exercise this right,
please contact us using the details below.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you.
To exercise this right,
please contact us using the details below
or update your account settings if applicable.
The right to erasure: You have the right to request that we delete any personal data that we hold about you,
unless